I initially didn't want to install an agent on every machine, but it's actually a great way to do inventory, AND make sure you're not counting/worrying about the tons of smartphones, tablets, and the like that come into the office and get picked up on agent-less monitoring software's network scans. And after evaluating Level Platforms, PRTG, Spiceworks, and GFI, I've found GFI to be outstanding and just what the doctor ordered. It's meant for a single company, not as an MSP solution. Spiceworks will handle sending out notifications via email and all that good stuff. You’ll then work those tickets within the app. In short, you’ll install the desktop app on a dedicated machine, do some configuration, and then have your users submit tickets. But what you're doing is really out of the scope of what it's designed to do. The Spiceworks Help Desk is part of the Spiceworks Desktop app. If you want to get fancy, you can add each client into their own group, and then tell it to alert you and a point of contact of their choice when the Internet connection goes down.Įdit: I love spiceworks, and used it for years back since about version 1.5.
Then tell Nagios to monitor those hostnames, instead of the IP addresses.
#Install spiceworks on cloud server update#
Install the dynamic dns client on their server or a box on-site so that it will regularly update the DNS record with their external IP.
Then add a dynamic DNS host for each client site. For those with a dynamic IP, go grab you a domain from. If they have a static IP, you can just add it in and monitor it that way. Set up a small Ubuntu server box, and install Nagios on it. Small agent on each PC/server monitors just about anything you can think of, and reports back to a central dashboard.įor monitoring remote connectivity at client sites, here's what we do.
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